Did a truck run over my charcoal pail?

What Happened? My pail of charcoal is damaged but not the package it came in. OK, it is that time of the year again when the weather outside gets frightful and the UPS trucks inside are NOT delightful! In other words, you might have ordered a pail of activated charcoal from us that we shipped you in a shiny, new strong plastic pail and it arrives looking like a truck ran over it! Thankfully a truck did not as you can see the box it came in is totally intact and you wonder about the folks at Charcoal House that would send you a dented pail!!! No, we did not […]

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